You already have Salesforce. Orchid fits it to enrollment, advancement, and alumni at universities, colleges, and community college systems.
You already have Salesforce. Orchid builds out the portals, automation, and reporting sitting unused by your organization.
Someone shows up as a prospect, becomes a student, and stays an alum for decades. Admissions, advancement, and alumni relations each hold part of that story, and the handoffs between them are where it thins out.
Orchid builds Salesforce around how those relationships actually develop, so every office works from the same picture instead of its own version of it.
When the process depends on someone knowing every step, it slows the week they are out and it leaves with them when they go. Record Checklist puts each step, approval, and verification in the system, so status is visible and anyone on your team can pick it up.
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A donor who drifts rarely announces it. Engagement fades across years, and the gap surfaces at reunion when the window has closed. We configure the system to track where memberships stand, so patterns identifying the likelihood of lapsing or other risks show up early enough to do something about.
Application deadlines, commencement, reunion weekend, and the December giving push all land on fixed dates. We check the system ahead of those windows and add capacity through them, so forms, payments, and reporting hold when volume climbs.
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IT owns the platform and carries enterprise priorities, which is why department requests can sit for months. We work directly with admissions, advancement, and alumni teams while coordinating with IT on standards and access, so work progresses without anyone being routed around.
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Successive implementations leave behind code nobody wants to touch and configuration nobody can explain. We keep what works, replace what does not, and rebuild it so your staff can maintain it themselves.
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Leadership asks about pipeline, participation, and giving totals, and the answer usually costs someone a week of assembling spreadsheets. We build reporting that surfaces those figures directly from the system, updated as the term moves.
Start with a Salesforce ROI Roadmap. We map your environment against your goals and hand you a prioritized plan with effort and impact for every item.
No cost, no obligation.
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