Credentials Verify. Compliance Holds. Members Stay Current.

You already have Salesforce. Orchid makes it function the way medical societies, specialty boards, certifying bodies, and health nonprofits really work.

You already have Salesforce. Orchid builds out the portals, automation, and reporting sitting unused by your organization.

Who We Work With

Healthcare

Accuracy Is the Whole Job

Credentials expire. CE cycles close. Licensure status changes, and the recordhas tochange with it. When that work happens in a spreadsheet beside Salesforce, or depends on one person who knows every step, the exposure is real.

Orchid configures the platform tocarrythe process itself, so certificates go out onscheduleand the data behind them holds up.

30+
Years in Technology
77
Salesforce Certifications
95%
Client Retention
90d
Average Project Start to Live

Credentialing That Does Not Live In One Person’s Head

When the process depends on someone knowing every step, it slows the week they are out and it leaves with them when they go. Record Checklist puts each step, approval, and verification in the system, so status is visible and anyone on your team can pick it up.

Initial Certification
Recertification
Primary Source Verification
Approvals
Renewals
Lapse Tracking

Credits That Add up Without a Manual Check

Credits tracked alongside Salesforce mean hours of manual matching before certificates go out and a reconciliation nobody wants to audit. We connect registration, attendance, and credit so the count is right when the cycle closes and transcripts issue without a scramble.

CE and CME Credits
Attendance Capture
Transcripts
Certificates
Reporting Periods
State Requirements

Requirements Move. Your Configuration Keeps Pace.

Board and state rules shift, and a system built for last year's requirements falls behind quietly. Managed Services keeps the configuration current as the rules change, with a record of what was updated and when.

Configuration maintained as board and state requirements change
History on credential and credit records, so any figure can be traced
Object and field permissions verified on every action, so people see only what their access allows

The Right Access for Every Member Tier.

Students, residents, fellows, practicing members, and emeritus each carry their own dues, benefits, and access, and a change in licensure status can move someone mid-year. Badges adjust access from the record itself, so what a member can reach follows their status without anyone checking by hand.

Tier Assignment
Access Control
Dues by Category
Benefit Eligibility
Status Changes
Licensure Verification

Ready When the Stakes Peak

Annual meetings, examination windows, and board elections have no flexible date. We monitor ahead of those periods and add capacity through them, so registration, payments, and credit capture hold under load.

Records That Reflect Reality

Duplicate profiles, expired credentials still marked active, and outreach reaching the wrong people all trace back to the same cause. We clean the data, then keep it clean through ongoing hygiene rather than another one-time project.

A Partner Who Already Knows the Vocabulary

You shouldn't have to explain what a CE cycle is, why credentialing data has to be clean, or what happens when a licensure record lags behind the member.

Our team already works inside medical societies and certifying bodies, so the first conversation starts at your problem rather than the background.

The same senior team month after month, with no ticket queue
Enhancements included, so the backlog shrinks while the system stays current
Monthly updates and quarterly reviews you can bring to your board

See What Your Salesforce Could Be Doing

Start with a Salesforce ROI Roadmap. We map your environment against your goals and hand you a prioritized plan with effort and impact for every item.

No cost, no obligation.