We Make Your Salesforce Investment Pay Off.

Orchid Consulting diagnoses root causes,
fixes what's broken, and builds your Salesforce to last.

Orchid Consulting diagnoses root causes, fixes what's broken, and builds your Salesforce to last.

Talk with an Expert 1:1

Get more
from the system you already have

Get More From What
You've Already Paid For

Underperforming Salesforce is rarely one broken thing. It's workarounds, scattered data, and features no one turned on.

We find the root causes, fix them in the right order, and hand you a system that delivers on your Salesforce and Fonteva investment.

90D
Average Project Start to Live
30+
Years in Technology
77
Salesforce Certifications
95%
Client Retention

Strategy built around your goals

Before anything gets configured, we map your Salesforce against what your organization needs to deliver. You get a prioritized roadmap with effort and impact for every initiative, so budget goes where results follow.
Salesforce strategy and roadmapping

System and ROI assessments

Business process review
Platform and license optimization

Change management planning

Go-to-market strategy

Implementations & migrations that stay on track

We've moved dozens of organizations to Salesforce and Fonteva. We know what breaks, and we prevent it. Data arrives intact, integrations connect to your critical systems, and everything gets tested before your team touches it.
Salesforce and Fonteva implementations

Legacy system migrations

Data migration and cleanup
Integrations with finance, events, and marketing tools
‍
Custom configuration

Quality assurance and testing
Automation and data you can trust

Workflows that replace manual steps, and data cleanup that gives everyone the same answer. Decisions get made on numbers, not instinct.

Training that sticks

A system only pays off if people use it. We train your staff, document as we build, and manage the change so the new way becomes the way.

Built into every engagement

The Cyril Advantage

Cyril is our suite of proprietary accelerators for Salesforce and Fonteva, available only through Orchid. Modern member experiences without custom development costs, deployed in days, not months. It's a big part of how our projects finish in half the industry standard time.
Portal builds your members actually use
Automations that replace weeks of custom work
Deployed in days, not months
Meet Cyril

Built so your team can run it

Every project ends with a system your team can operate on their own. We build with reusable solutions, document as we go, and leave you with a clear path forward. No dependency on us unless you want us around.
Documentation written for your team
Reusable solutions, not one-off fixes
A clear next step: Managed Services or going it alone, your call

The Problems We Solve Every Day

A Salesforce investment That Isn't Paying Off
We find why, and fix it at the root.
Member portals that launch and stall
Cyril relaunches them in days.
Data scattered across disconnected systems
One source of truth your whole team trusts.
Backlogs that never shrink
Cleared, with a plan to keep them that way.
Leadership asking "what Are We getting for this?"
Results you can show, not explain.
A Vendor that underdelivered
We pick up stalled projects and finish them.

Half the timeline. All of the result.

The industry standard
180-day average projects
Custom development for every request
Timelines built around junior staffing
Handoff with no plan for what's next
Orchid Consulting
90-day average project start-to-live
Cyril accelerators replace weeks of custom work
Senior experts from day one
A clear path forward when the project ends
Faster doesn't mean less. It means prebuilt, proven, and senior from the start.
Talk with an Expert 1:1

Getting started is simple

Talk with an expert

A 30-minute conversation about your environment, your team, and what's not working. No pitch, no obligation.

Get your roadmap

We map your system against your goals and hand you a prioritized plan with effort and impact for every initiative.

We get to work

Diagnosis, fixes, and build-out in the right order. Most projects run about 90 days from kickoff to handoff, with your team trained and ready.

Book your Salesforce ROI Roadmap

Which one fits where you are

Consulting solves the immediate problems. Managed Services keeps you in a good state and makes it better.

Consulting
Project-based
Diagnose, fix, optimize, then hand off
Solves the immediate problem
Gets you to a good state
Managed Services
Monthly partnership
We stay with you after the fix
Prevents problems and continuously improves
Keeps you there and builds on it
Explore Managed Services

Built for Organizations That Serve People First

We work with professional and trade associations, nonprofits, healthcare organizations, and higher education institutions;
anywhere Salesforce has to support renewals, engagement, and the people doing the work.
Associations

We help associations turn Salesforce into a system that drives renewals, grows membership, and proves ROI to the board.

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Higher Education

We help institutions connect admissions, advancement, and alumni on one platform so you hit enrollment targets and grow giving.

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Healthcare

We help medical societies and certifying bodies manage credentialing, compliance, and complex membership tiers.

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Nonprofits

We help nonprofits keep donor records, grants, and program data in one place, so your team spends more time on the mission.

Learn More

Frequently Asked Questions

What you might want to know before reaching out.
What does Orchid Consulting include?
Strategy and assessments, implementations and migrations, integrations, workflow automation, data cleanup, custom configuration, and training. Every engagement includes Cyril, our proprietary accelerators.
How long do projects take?
Our average project runs 90 days, half the industry standard of 180. Cyril accelerators and senior staffing are how we get there without cutting corners.
Can you fix a project another firm started?
Yes. We regularly take over stalled or underdelivered implementations. We start by diagnosing what's actually wrong, then fix it in priority order.
Do you handle Fonteva migrations?
Yes. We've migrated dozens of organizations to Fonteva. We know what breaks and how to prevent it.
What does it cost?
It depends on scope, which is exactly what the Salesforce ROI Roadmap defines. You'll see effort and impact for every initiative before committing to anything.
Will our team be able to maintain it after?
Yes. We build maintainable systems, document as we go, and train your staff. You choose what comes next: Managed Services or running it yourself.
What happens when the project ends?
You get a working system, trained staff, documentation, and a clear view of what's worth doing next. Some clients continue with Managed Services, others go it alone. Your call.
Is Cyril included, or is it extra?
Included. Every engagement comes with Cyril, which is a big part of why our projects move faster and cost less than custom development.

Get your Salesforce
ROI Roadmap

In a 30-minute session, we'll look at your environment against what your organization needs to deliver and hand you a prioritized roadmap of what to fix first. It's the same diagnostic we run with every client.

Talk with an Expert 1:1

Your Challenges

Underperforming Salesforce
Inefficient Workflows
Siloed Data
Disengaged Users
Low Staff Adoption

Consulting

Managed Services