You already have Salesforce. Orchid makes it work the way professional associations, trade groups, fraternities, and alumni organizations actually operate.
You already have Salesforce. Orchid builds out the portals, automation, and reporting sitting unused by your organization.
Join, renew, lapse, win back. Every stage runs through your system, and every gap costs dues, event registrations, or a member who quietly stopped seeing value in belonging.
Orchid has spent three decades inside association technology, including dozens of Fonteva migrations.
We know where the leaks form and how to build so your team can run the system without a developer on call.
Renewal season shouldn't depend on staff correcting records and following up by hand for six weeks. We fix the configuration, automation, and data underneath the cycle so payments process on schedule and your team handles only the exceptions.
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Cyril components give you modern, responsive self-service that your staff configures inside Salesforce. Members update rosters, register for events, complete certifications, and renew without emailing anyone on your team.
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Fonteva carries its own data model, its own logic, and its own failure points. We have moved dozens of organizations onto it and supported them for years afterward, so risks get flagged before they cost you a quarter.
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When three reports return three different member counts, leadership stops trusting the system. We clean the data, standardize how active and lapsed are defined, and build reporting that gives trustworthy numbers and a clear story you can present.
Local sites, affiliate groups, and separate audiences each need their own experience without a separate build. Set the look once in Theme Builder and apply it everywhere, then extend a portal built for members to sponsors or students in weeks.
Many associations run Salesforce with one person who also owns membership, events, and communications. Managed Services gives you a dedicated team of admins, developers, and strategists for less than the cost of a single in-house hire.
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Many organizations ask how to reduce support calls. The bigger opportunity is giving members enough value that they spend more with you.
One association we work with is rolling out seven portal experiences across members, sponsors, students, and affiliates, and expects about $1 million in retained and new revenue in the first year.
Start with a Salesforce ROI Roadmap. We map your environment against your goals and hand you a prioritized plan with effort and impact for every item.
No cost, no obligation.
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