Before:

• Legal Aid group took as long as 2 months to assign cases; cycling manually through member's conflict of interest process.  
• Aid recipients struggled to get their cases accepted by the group without a common interface through which to present their details.
• Collective struggled to grow beyond the original nine organizations for fear of not being able to manage the complexity of assigning cases effectively.

After:

• Case assignment and acceptance fell to an average of 24 hours.
• Member organizations were able to identify and resolve conflicts of interest and release the case back to the group in real-time
• Size of the collective expanded 200% due to increased efficiency and speed of placement.  

Before:

• Women's business leadership organization struggled with renewals through communications and events.
• Members struggled with the organization's existing digital platform; finding the interface clunky and difficult to navigate.
• Leadership found it challenging to promote upcoming events and manage the renewal process simultaneously.

After:

• By dynamically bundling events and renewals attrition dropped and engagement soared.
• The interactive Membership Navigator guided members through renewal processes and showcased the benefits they had yet to take advantage of, boosting renewals and engagement by 150%.
• The leadership team now seamlessly promotes events, collects real-time data on member activity, and has automated renewal prompts – drastically reducing manual administrative work.