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#1 Fonteva Managed Services & Membership Management Solution
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What Our Clients Are Saying
Satisfaction improved 200% in Just 3 Months
Before:
- National arts association had posted an RFP to move away from the platform, having struggled with upgrading, utilization and adoption.
- Stability issues stemming from poor implementation and rapid growth left much of their core functions buggy and unreliable.
- Membership complained about response times, lack of interactivity and the high cost of maintaining a platform that had such little benefit for them.
After:
- The organization has worked through stability issues and unnecessary customization to come back to a stable, reliable platform.
- The leaderships has engaged with Orchid's change management process and simplified unnecessarily complex business processes - saving time and money.
- Membership loves their new member portal and eagerly submits new requests and ideas to committees and staff at national conferences.
National Fraternal Organization
Boosted Member Feedback by 150%
Before:
- Clunky, unpredictable member portal kept the phones ringing non-stop during renewal season.
- Staff couldn't spend time on high-value tasks due to an over-burdened, antiquated support system.
- Members turned to social media to complain about the lack of modern features and tools to engage with each other.
After:
- Virtual events and member tools keep feedback flowing via Fonteva/Salesforce native tools, leaving little need for customization.
- Staff trusts the data and the system like never before; finally seeing the value in the platform and the effort to adopt it.
- Leadership sees the platform as the "center" of it's member engagement and future growth.
Struggling to Unlock Fonteva’s Full Potential?
Don’t settle for confusing implementation decisions and out-dated or broken custom development.
Increase stability and trust while building internal involvement, training and ownership - reducing the overall cost of the platform.
Keep your investment fresh by utilizing the full power of Salesforce together with Fonteva's purpose-built features.
Why Our Fonteva Managed Services Stand Out

We've supported, implemented and migrated dozens of Fonteva customers to and from the platform.
- We're already familiar with the typical issues organizations face; we're up to speed after a single call.
- Save time resolving your issues with solutions we've developed for other organizations like yours.
- Take advantage of your community accelerators to jump-start your member engagement.
- Our change-management process has a proven track record in dramatically increasing staff satisfaction and adoption.
Ready to Elevate Your Fonteva Experience?
Don’t wait – take your member experience to the next level.