Lifecycle Support is a complete and comprehensive support and delivery system. Lifecycle support is essential to any professional, low-cost, high-margin, online product or service.
What is your implementation strategy? . . . On-Boarding plan? . . . Attrition management analysis? . . . Do you collect and analyze configuration data? . . . How long and well-built is your implementation strategy? . . . You can do this but you need a plan!