Sales Support is Square One
I hear it over and over again – “my sales staff isn’t making their numbers.” It is said as ifRead more.
Technical leadership: 3 reasons paying for a lead is important
A strong leader understands how all the parts fit together and has a dynamic understanding of how things move throughRead more.
The single most important piece of taking software to market
Support. That’s the most important piece. Hands down. Very very few people do it well. I think that’s because 1)Read more.
Does your team have what it takes to succeed? Elements of success
Personas Developing personas is a light and effective way to determine needs whether it be usability, interface, or actual function.Read more.
If you build it … will they come?
No. That’s just not the world in which we live. There’s way too much noise out there. Even products andRead more.
Remote Teams: When they work and when they don’t
I’ve worked with remote technical teams for 12 years now – on big projects and small. I haven’t done aRead more.
Getting your product to market without losing your mind
Taking a product to market sounds easier than it is. Build something cool that everyone wants and – they’ll come.Read more.
IT Project Implementation – 6 Changes to Demand
Recently a friend asked me to review their IT contract and an implementation of a big knowledge management system thatRead more.
Is it a Map or a Compass? Product Roadmap
Product roadmaps hold great promise – they are crystal balls that predict the future, make everything right by the world.Read more.
So you’re done building, what about the support?
You’ve had a vision. You’ve got a prototype and an MVP that’s thrilling. You outsourced the development and got the productRead more.