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Know Where the Holes Are: Product Gap Analysis
Gap analysis is used to find out the gap between a companies potential and its position in the market. There
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Building to Plan: Product Features and Requirements
Step One: Establish a shared understanding – who is involved? If there are existing customers that are interviewed – have
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breakeven analysis
Holding Your Breath: Break even analysis
Breakeven analysis is something everyone should get a grip on in their business. Knowing how long you need to work;
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product vs project
Products Vs Projects
Confused about the difference between a product and a project? Take this test: do you know the job title of
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8 Steps to Nuture the Customer Lifecycle
8 Steps to Nuture the Customer Product Lifecycle
It’s easier to keep clients than to get new ones – so keep the ones you have. Most people prefer
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9 product management launch plan
9 Essential Items for Any Product Manager’s Checklist
No, this is not a list of to-dos that includes pointing a domain name, flipping a switch, and sending a
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4 Realities of Customer Expectations
4 Realities of Customer Expectations
When you are building a product step back to BEFORE you have the user in your grips – and consider
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7-tips-cost-effective-support
7 Tips of Cost-Effective Support
Commit to an End-to-End Support System The first and most important commitment to make is to an end-to-end support system.
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IT support services market disruption
Market Disruption 101 – IT Support
By now we’ve all grown used to all the disruption in markets – we no longer even know what station,
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lifecycle support
Lifecycle Support
The key to keeping users is supporting them. This sounds simple, and it can be. But investing in a lifecycle
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