Critical Gaps | Orchid Connect

IT Project Implementation – 6 Changes to Demand

Recently a friend asked me to review their IT contract and an implementation of a big knowledge management system that

Financial Projections: What this REALLY Costs

All too often companies approach us to analyze the market feasibility of a product. Usually, the product is already in

Is it a Map or a Compass? Product Roadmap

Product roadmaps hold great promise – they are crystal balls that predict the future, make everything right by the world.

So you’re done building, what about the support?

You’ve had a vision. You’ve got a prototype and an MVP that’s thrilling. You outsourced the development and got the product

Consuming the User: On-Boarding Support

So there’s the software, and then there’s everything the leads to and from the software. There are the sales and

IT Project Implementation – 6 Changes to Demand

Recently a friend asked me to review their IT contract and an implementation of a big knowledge management system that

3 Reasons to Scrap it and Start Over, 5 Reasons to Fix the Product You Have

So you live and breathe by some piece of technology. It is your everything. Or is it? It’s buggy; it’s

Boring but Powerful: Making Use of Configuration Data

When we talk product, we’re talking IT products which mean software – on some level. If you are in the

Eating Feedback: Customer Product Advocacy

The product you built – after careful market and user considerations needs to grow and evolve over time this can

Product Prioritization; a Multi-Dimensional Approach

Prioritizing product features can be complicated, and it probably should be. It’s usually easy enough to agree on the biggest

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