So you’re done building, what about the support?
You’ve had a vision. You’ve got a prototype and an MVP that’s thrilling. You outsourced the development and got the productRead more.
Eating Feedback: Customer Product Advocacy
The product you built – after careful market and user considerations needs to grow and evolve over time this canRead more.
4 Realities of Customer Expectations
When you are building a product step back to BEFORE you have the user in your grips – and considerRead more.
7 Tips of Cost-Effective Support
Commit to an End-to-End Support System The first and most important commitment to make is to an end-to-end support system.Read more.
The key to keeping users is supporting them. This sounds simple, and it can be. But investing in a lifecycleRead more.
5 Reasons You’re Losing Users
There are 5 (at least) reasons you might be losing users before you’ve even started. I’m going to make theRead more.