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Product Management, worldclass support, lifecycle support
Consuming the User: On-Boarding Support
So there’s the software, and then there’s everything the leads to and from the software. There are the sales and
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Product Management, worldclass support, lifecycle support
IT Project Implementation – 6 Changes to Demand
Recently a friend asked me to review their IT contract and an implementation of a big knowledge management system that
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we work more
3 Reasons to Scrap it and Start Over, 5 Reasons to Fix the Product You Have
So you live and breathe by some piece of technology. It is your everything. Or is it? It’s buggy; it’s
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Boring but Powerful: Making Use of Configuration Data
When we talk product, we’re talking IT products which mean software – on some level. If you are in the
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Product Prioritization; a Multi-Dimensional Approach
Prioritizing product features can be complicated, and it probably should be. It’s usually easy enough to agree on the biggest
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Know Where the Holes Are: Product Gap Analysis
Gap analysis is used to find out the gap between a companies potential and its position in the market. There
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Building to Plan: Product Features and Requirements
Step One: Establish a shared understanding – who is involved? If there are existing customers that are interviewed – have
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breakeven analysis
Holding Your Breath: Break even analysis
Breakeven analysis is something everyone should get a grip on in their business. Knowing how long you need to work;
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product vs project
Products Vs Projects
Confused about the difference between a product and a project? Take this test: do you know the job title of
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8 Steps to Nuture the Customer Lifecycle
8 Steps to Nuture the Customer Product Lifecycle
It’s easier to keep clients than to get new ones – so keep the ones you have. Most people prefer
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